Privacy Policy
Last updated: 17 May 2025
At Xcelerate, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or services.
Who We Are
Xcelerate is a digital marketing agency offering services such as social media marketing, web design, and advertising solutions. If you have any questions about this policy, you can contact us at:
📧 xcelerate.smma@gmail.com
📞 +359 87 7070 387
📞 +359 89 9849 413
What Personal Data We Collect
We collect the following types of data through contact forms or service inquiries:
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Name
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Email address
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Phone number
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Business name
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Project-related details (if provided voluntarily)
We only collect information necessary to deliver our services effectively.
How We Use Your Data
We use your data to:
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Respond to inquiries and service requests
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Communicate about projects or proposals
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Deliver marketing or advertising services you've requested
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Send updates (only if you opt-in)
We do not sell or rent your personal data to third parties.
Legal Basis for Processing
In compliance with the General Data Protection Regulation (GDPR), we process your data based on:
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Consent – When you voluntarily provide your data via forms.
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Contractual necessity – When we need your data to perform services.
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Legitimate interest – To improve our website or communicate with existing clients.
Data Retention
We keep your data only as long as necessary to fulfill the purposes above or to comply with legal requirements. You can request deletion at any time.
Your Rights (Under GDPR)
You have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion (“right to be forgotten”)
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Object to or restrict processing
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Withdraw consent at any time
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File a complaint with a data protection authority
To exercise these rights, email us at xcelerate.smma@gmail.com.
Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.
Cookies and Tracking
We currently do not use cookies or tracking tools like Google Analytics. If we begin using them in the future, this policy will be updated accordingly.
Third-Party Services
We do not share your data with external parties, except in cases where it's required to complete a service you requested (e.g. ad platforms like Instagram or Facebook).
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date.